Refunds have never been this easy
Fast and Easy Returns or Exchanges
We want you and your pets to be happy with our products and our customer service! We offer a 30 day money back guarantee if you are not satisfied with your order.
If you would like to request a refund or exchange please submit the form below:
Damaged Products
If you receive a product that is damaged. Please submit the form above and a customer representative will contact you ASAP.
We are sorry for the inconvenience!!
FAQs
48 hours have passed since you submitted your return form and you haven't recieved your order return confirmation?
Email us: info@petalsandtails.com with your order number
Call us: 305-606-4020
If you want to return a product for any other reason, we will do our best to accommodate you and leave you with a positive experience.
Please contact us at info@petalsandtails.com with your order number