Refunds have never been this easy
Fast and Easy Returns or Exchanges
We want you and your pets to be happy with our products and our customer service! We offer a 30 day money back guarantee if you are not satisfied with your order.
If you would like to request a refund or exchange please submit the form below:
If you receive a product that is damaged. Please submit the form above and a customer representative will contact you ASAP.
We are sorry for the inconvenience!!
48 hours have passed since you submitted your return form and you haven't recieved your order return confirmation?
Email us: firstname.lastname@example.org with your order number
Call us: 305-606-4020
When will I get my refund?
I need assitance right now!
You can contact us Monday Through Friday from 8:00 AM to 5:00 PM EST
We have also a live chat during the same business hours! Just Click on the chat bubble on the bottom right corner of the page :)
30 days have passed and I want to return my product :(
If you want to return a product for any other reason, we will do our best to accommodate you and leave you with a positive experience.
Please contact us at email@example.com with your order number